Training System
Our Cleaning worker turnover rate = 20% annually
(Industry average = 200%)
GCS training programs include both classroom and on-hands segments off site prior to any site assignment.
Service/Janitorial Training includes:
- In Office Training Videos on General Cleaning, specific tasks such as floor care, and equipment usage.
- In office training on company policies and rules including behavior and quality/quantity of work.
- Safety Training including General Safety Procedures, Blood Borne Pathogens, Asbestos Safety.
- Site Specific training as dictated by needs of each customer such as site-specific safety and security requirements.
- Supervised on-site training for specific assigned duties.
- Daily Supervision and on-going training.
Training with Human Resources includes:
- Legislative policies and laws as well as any site/customer specific requirements.
- Safety Communications and Safety Committee reviews.
- Driver Safety Training.
- SDS and Safety Inspections Program.
- Training in employee relations including Sexual Harassment, Training and Motivation.
- Company policies, rules and regulations.
- Right-to-know legislation.
Additional training with Operations including:
- Assigned Standards for each janitorial task (Job Descriptions) including General and Site Specific.
- Additional training on all equipment, chemicals and administrative requirements.
- Training on Required reporting.
- Ongoing industry training including “green” cleaning, Labor and OSHA law.
- Safety specifications, both general and situation specific.
- Accident prevention and procedures.
- Fire prevention and procedures.
- Emergency procedures.
- Building security.
- Bloodborne pathogen training.
- Ladder safety.
Team Cleaning
In the team cleaning approach individual cleaners are assigned specialized tasks.
Specialization: Specialization in a specific cleaning task usually leads to higher proficiency in that task. A cleaning operator that is specialized in vacuuming is likely to be more proficient than an operator that has to mix in vacuuming with several other cleaning activities.
Streamlined Training: In zone cleaning all cleaners must be trained in all cleaning tasks. In team cleaning the cleaner will be trained in his or her area of specialty. This results in training that is more focused, less time consuming, and less costly.
Improved Teamwork and Morale: Cleaning operators working in a team environment typically report higher levels of morale and job satisfaction. This can lead to lower employee turnover rates for the cleaning operation.
Improved Cleaning Performance and Efficiency: A few studies have shown that, when properly implemented, the team cleaning approach produces better results, in less time, than the traditional zone method. This leads to higher levels of client satisfaction.
The Advantages of Team Cleaning
Specialization: Specialization in a specific cleaning task usually leads to higher proficiency in that task. A cleaning operator that is specialized in vacuuming is likely to be more proficient than an operator that has to mix in vacuuming with several other cleaning activities.
Streamlined Training: In zone cleaning all cleaners must be trained in all cleaning tasks. In team cleaning the cleaner will be trained in his or her area of specialty. This results in training that is more focused, less time consuming, and less costly.
Improved Teamwork and Morale: Cleaning operators working in a team environment typically report higher levels of morale and job satisfaction. This can lead to lower employee turnover rates for the cleaning operation.
Improved Cleaning Performance and Efficiency: A few studies have shown that, when properly implemented, the team cleaning approach produces better results, in less time, than the traditional zone method. This leads to higher levels of client satisfaction.
